Question 1

What are your office hours and appointment times?

Accepted Answer

We see clients typically Monday-Thursday between 7:30a - 6p.
 
Please indicate when contacting us your preferred days and times.
 
Please arrive on time to avoid impacting another client's session.

Question 2

What should I do if my child is ill?

Accepted Answer

Clients must be fever-free, without the aid of medication, for at least 48 hours before returning to office.

If you must cancel a session due to illness, please text 708-975-6065.

Question 3

What can I expect for my/my child's first visit?

Accepted Answer

Evaluation appointments are generally 60 minutes.
Treatment sessions are 60 minutes.
If your child has had a recent physical or occupational therapy report or medical tests, the report and test results can provide valuable information to consider during the assessment process.
 
Please read  "What forms should I bring" in FAQ as well as our printable "First Visit Checklist" on the Forms and Procedures page at the top of the website.

Question 4

Where do I find the Forms I need for my first visit?

Accepted Answer

The FORMS AND PROCEDURES  tab on the website menu takes you to all of our printable/downloadable FORMS.

Question 5

What should I bring with me to a session?

Accepted Answer

snack/drink
Favorite toy or book
bottle or pacifier
chewy toy

Question 6

Do I need a referral or prescription to see you?

Accepted Answer

Yes, prior to your first visit a current Occupational Therapy Prescription is required. Please see our FORMS AND PROCEDURES page for more info.

Question 7

Do you coordinate treatment with other clinicians?

Accepted Answer

Yes! We would love to be part of a whole team to address challenges: with parents, teachers, therapist and other medical professionals who have evaluated or worked with your child.

Question 8

What do I need to know about regarding insurance?

Accepted Answer

Clients are required to submit a PAYMENT/ INSURANCE BILLING FORM as well as a CONTACT AND INSURANCE FORM before his/her first visit.
 
All insurance plans are different but most do not allow 2 OT sessions to occur in one day. Please consider other appointments before scheduling with us.
 
Due to insurance plans vary,families should contact their specific insurance company to verify benefits. When inquiring, please determine if Janet Schultz Mroz from the The Whole Child Associates is within your network plan and what that plan includes.
 
Families are encouraged to contact The Whole Child Associates Billing Company directly:

Integrated Health Care Billing
708-468-4070 Ext 820
intake@ihctech.com

Might request:
copy of the front and back of your insurance card
Policy holder’s name
Child’s full name
Your Child’s birthdate
Medical diagnosis code that was assigned by the doctor

Question 9

How many sessions should I plan on scheduling?

Accepted Answer

I recommend to families to try 5-8 sessions and determine if this approach is a good fit at this time for your child.

Question 10

pediatric occupational therapist

Frequently asked questions

What are your office hours and appointment times?